Fibre in White Stinkwood Street, Protea Glen, Soweto, Gauteng

Say Goodbye to slow internet In White Stinkwood Street, Protea Glen, Soweto, Gauteng

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Ranked the fastest Internet Service Provider

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The top ranked Internet Service Provider

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A 4.5 star rating on Google Reviews

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Rated the best value in SA by Fibre Compare

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octotel
  • build   

    Free installation worth R1699
     
  • router   

    Fully insured, free-to-use router
     
  • call   

    Free Phone Calls - 30 min/month
     

Select your package

openserve
  • build   

    Free installation worth R2799
     
  • router   

    Fully insured, free-to-use router
     
  • call   

    Free Phone Calls - 30 min/month
     

Select your package

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Experience it better on a fibre line

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Why Webafrica?

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Fast

Not only are we ranked one of the fastest Internet Service Providers in South Africa, we also get your service active chop-chop.

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Affordable

Our pricing is highly competitive and we also make contacting us affordable via our WhatsApp LiveChat platform.

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Reliable

We know the meaning of reliable - whether it is keeping you updated on your order progress or providing reliable support.

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Better

Better speeds, better prices and more reliability... you can't go wrong!

What should I do if my Fibre connection is not working?

First, check for any outages on the Network Status Page. Then, inspect the router lights and restart the router. If issues persist, follow troubleshooting steps or contact Webafrica support.

Can I upgrade, downgrade, or cancel my Fibre service?

Yes, you can upgrade or downgrade your service through the Webafrica customer zone. Cancellations require one calendar month?s notice, and you may need to return your router or pay for it if it was provided for free.

What happens after my Fibre is installed?

Webafrica will send you a pre-configured router. Just plug it in to get started. If you don?t receive it within 3 days, contact Webafrica for assistance.

Does unused data rollover on capped Fibre accounts?

Unused monthly data does not rollover. However, top-up data on capped packages does rollover until it?s fully used.

How do I set up my router using PPPoE?

Connect to the router via WiFi or Ethernet, access the router?s interface through your web browser, and enter the PPPoE username and password provided in your customer zone. Save the settings and test your connection.

What is the Fair Usage Policy (FUP) for Fibre?

The Fair Usage Policy (FUP) is designed to ensure all customers have a fair and consistent experience. It may limit the speed or usage for heavy users to prevent network congestion.

Fibre in White-Stinkwood-Street, Protea-Glen, Soweto, Gauteng

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Have burning questions about one of our awesome packages or prefer to order through one of our friendly agents? Our expert sales team is only a click away with our handy WhatsApp LiveChat. Add 021 464 9500 as a contact on your phone or click the button bellow to start chatting. Alternatively, you can give us a call on 021 464 9555 to have a good old-school conversation.